Contact Us

Have a question or need help? We're here for you. Choose your preferred way to reach us below.

Email Us

For general inquiries and support

hello@datamatch.app

Billing Support

For payment and subscription questions

billing@datamatch.app

Response Time

We typically respond within

1-2 business days

Monday - Friday, 9am - 6pm (UTC)

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Frequently Asked Questions

How do I reset my password?

Use the "Forgot password" link on the login page, or contact support for assistance.

Can I get a refund?

See our Refund Policy for details. Subscription refunds are available within 14 days of purchase.

My download isn't working. What should I do?

Check your browser console for errors, ensure your file is valid Excel format, and try again. Contact support if the issue persists.

Is my data safe?

Yes. All file processing happens in your browser. We never upload or store your spreadsheet data.